Teragence Ecommerce Privacy Policy

Our contact details

Teragence Ltd
153 Milton Keynes Business Centre Foxhunter Drive
Linford Wood
Milton Keynes
United Kingdom MK14 6GD


The type of personal information we collect

We currently collect and process the following information:

  • Employer name;
  • Email address;
  • Website user stats via Google Analytics;
  • Order details;

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Processing payment for services

We use the information that you have given us in order to identify you from other users of the website and control the level of access you have to functions and features.

We may share this information with investors and distribution partners, who from time to time may what to know who is registered on the website.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  1. We have a contractual obligation;
  2. We have a vital interest;
  3. We have a legitimate interest;

How we store your personal information

Your information is securely stored OVH Groupe SAS (France) servers in the European Union.

We keep login information for the length of time your Organisation is contracted to use the Services (see the Terms of Service for more details). After termination we will then dispose your information after 3 months, by deleting your User record from our databases.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Last update: 30 July 2022